In accordance with the rules on the collection and processing of personal data, our goal is to ensure the security, protection and transparency of the practices and mechanisms for processing personal data under the responsibility of the company MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA, legal entity number 509956050, with registered office at Rua Camilo Castelo Branco, n.º 2, 2.º Esq., 1150-084 Lisboa, and of all entities contracted by it, reaffirming our commitment to the strict compliance with the applicable legislation in this matter, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and other legislation in force.
Data controller
The identity of the person responsible for the processing of data on this website is MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA, legal entity number 509956050, with registered office at Rua Camilo Castelo Branco, n.º 2, 2.º Esq., 1150-084 Lisboa, contact email geral@mentara.eu
Data protection officer contact
If necessary, you may get in touch via the email geral@mentara.eu
Data collected and processed
The personal data collected in the contact form are: first name, last name, email and mobile phone number.
No sensitive data is collected, namely: biometric data, genetic data, health data, data on racial or ethnic origin, data concerning sex life or sexual orientation, political opinions, religious or philosophical beliefs or trade union membership.
MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA, legal entity number 509956050, with registered office at Rua Camilo Castelo Branco, n.º 2, 2.º Esq., 1150-084 Lisboa, respects the privacy of all users of its website and is committed to protecting the personal information that each user decides to share. Some sections and/or features of this website can be browsed without the user disclosing any personal information.
Purpose of the data:
Management and follow-up of clients/suppliers;
Marketing activities, such as: presentation of products/services, sending of "Newsletters", promotional campaigns and actions, satisfaction surveys, market research.
Compliance with all legal, regulatory or judicial obligations to which the company is bound in the commercial and employment spheres;
Administrative, accounting and financial management;
Management of collections and litigation;
Complaints management;
Providing personal data is optional and, under the terms of the law, the right to access, rectify and delete any data provided will always be guaranteed. This right may be exercised in person or in writing, directly to the address shown on the website homepage.
Security measures
When the collection of personal information is necessary to provide services/products, or when each user decides to provide some of their personal data, that information and those data will be used in compliance with the applicable legislation on personal data protection – Regulation (EU) 2016/679, the General Data Protection Regulation, and Law No. 58/2019 of August 8 – so as to ensure the confidentiality and security of the personal data provided. The entity responsible for the collection and processing of personal data is MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA, legal entity number 509956050, with registered office at Rua Camilo Castelo Branco, n.º 2, 2.º Esq., 1150-084 Lisboa
The data shared by users will be subject to computer processing and will be included in the database(s) of companies in which MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA holds a simple shareholding or a controlling interest.
Entities subcontracted by MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA
Within the scope of client data management, the personal data collected may be transmitted to third parties that are insurance companies and entities related to them for the provision of services to the client, with the sole and exclusive purpose of the full performance and execution of the services or products purchased by the user, the holder of the personal data collected.
Disclosure of data
In fulfilling the purposes described above, it may be necessary to share your data with:
Tax Authority, Official, Regulatory, Judicial and Police Entities. To comply with all legal obligations, as well as participation in programs and support schemes.
Service providers and subcontractors. It may be necessary to share personal data with third parties in the course of our activity and depending on each purpose, namely with regard to the client's therapeutic matters.
If these entities are located in the EU, they will be responsible for complying with the GDPR, but the company will take all possible measures within its reach to ensure that all entities with which it shares personal data respect our Privacy Policy and, therefore, protect the personal data entrusted to them.
The personal data whose processing is hereby authorized may not be used for any direct marketing purposes or other commercial purposes, including profiling or any other automated decisions, and may be subject to portability under Article 20 of the GDPR.
Rights of personal data subjects and data retention
Data retention
Personal data will be kept for an indefinite period of time, that is, until the data subject requests its total or partial deletion or withdraws their consent, provided that this request does not conflict with the fulfillment of contractual, legal or regulatory obligations to which the company is bound.
Under the terms and for the purposes of Articles 13 to 22 of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, by accepting this privacy policy the data subject declares to be aware of the following rights they hold regarding their personal data contained in said Database, namely:
1. To withdraw their consent regarding the processing of their personal data;
2. To object to the continued processing of their personal data;
3. To request from the controller of their personal data access to such data, as well as its rectification or erasure, including the exercise of the "right to be forgotten";
4. Right to restriction of processing (the data subject has the right to request the restriction of processing when (i) they contest its accuracy, for a period of time allowing its accuracy to be verified, (ii) they consider the processing to be unlawful, (iii) the data are no longer needed for processing purposes, but are needed for the establishment, exercise or defense of a right in legal proceedings, or (iv) the data subject has objected to the processing and there is no overriding legitimate interest);
5. Right to data portability (when the processing is based on consent or on the performance of a contract and is carried out by automated means, the data subject may request to receive, in a structured, commonly used and machine-readable format, the personal data concerning them that they have provided, and may ask for the personal data to be transmitted to another controller, where technically feasible);
6. Right not to be subject to decisions based solely on automated processing (in certain situations, the data subject has the right to request human intervention when decisions are made based solely on automated processing);
7. To file a complaint with the CNPD (Portuguese Data Protection Authority), whose contact details are: Rua de São Bento n.º 148-3º 1200-821 Lisboa – email: geral@cnpd.pt;
8. To be informed, upon request, of the purposes of the processing, the categories of data involved, the identity of the recipients to whom they have been disclosed and the retention period of their personal data;
9. To be informed, electronically, of which personal data are being processed and of any available information on the source of such data.
10. The right to consult, access, rectify, update or delete their personal data, for this purpose, by email sent to the company.
If the data subject wishes to exercise the rights described above, they may do so by registered letter or by email to the contacts below; to ensure security and confidentiality in the process, proof of the data subject's identity is essential.
MARIA DEL MAR – PSICOLOGIA CLÍNICA, UNIPESSOAL LDA
Address and contacts
Address: R. Camilo Castelo Branco 2 2º Esq, 1150-084 Lisboa
Phone: +351 217 935 326 | +351 913 056 007
Email: geral@mentara.eu
Please note that if there are legal rules or requirements that override these rights, the company will respond within a maximum of 30 days, explaining why it is unable to comply with the request and on what grounds.
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